Privacy Policy

Welcome to My Decorator (hereinafter — the “Service”)!
We respect your privacy and make every effort to protect the personal data of our users.
This Privacy Policy describes what data we collect, how we use it, to whom we may disclose it, and how you can manage your data.

1. General Provisions

This Privacy Policy governs the relationship between the Service and users (hereinafter — the “User”) who use the website mydecorator.space (hereinafter — the “Website”) or provide us with their personal data to receive services.

By using the Website or providing your data, you agree to the terms of this Policy and consent to the processing of your personal data in accordance with its provisions.

If you do not agree with any of the points of this Policy, please refrain from using the Website or providing your data.

 

2. Definitions

Personal Data — any information that directly or indirectly relates to an identified or identifiable individual (for example: name, surname, phone number, email address, photo, video, etc.).

Processing of Personal Data — any action or set of actions with personal data (collection, registration, storage, use, transfer, deletion, etc.).

User — an individual who uses the Website and/or provides their personal data.

Third Party — any person or organization other than the User and the operator (the Service).

3. Data We May Collect

We may collect the following categories of data:

Contact Data:

  • first name, last name;

  • email address;

  • phone number.

Visual Content (Media):

  • photos and/or videos of interiors you submit for design services;

  • images of your space or design elements you wish to change.

Preference and Project Data:

  • styles, colors, textures, budgets, inspirations (links, photos, etc.);

  • responses to questionnaires or surveys.

Technical Data:

  • IP address;

  • device type, operating system, browser;

  • interaction data (pages viewed, session duration, clicks, etc.);

  • cookie data and similar technologies (see the Cookie section).

Payment Information:

  • data required for processing payments (payer details, payment credentials, if applicable);

  • transaction history (date, amount, service, etc.).

4. Purposes of Data Processing

We use your data for the following purposes:

  • Providing design services: processing orders, creating visualizations, communicating with you about your project.

  • Communication: sending emails, SMS/messages, responding to inquiries and requests.

  • Improving the Website and Services: usage analysis, testing, statistics.

  • Marketing and promotions (with your consent, where required by law): sending newsletters, promotional offers, special updates.

  • Protection of rights: detecting, preventing, and investigating fraud or violations.

5. Legal Basis for Processing

We process your personal data on the basis of:

  • Your consent (e.g., for marketing communications or specific data processing);

  • Performance of a contract (providing services based on your order);

  • Compliance with legal obligations;

  • Legitimate interests (rights protection, security, service improvement), provided these do not override your rights.

6. Data Sharing and Disclosure to Third Parties

We may share your data with third parties in the following cases:

  • Payment gateways, banks, and financial institutions (for processing payments);

  • Technical and hosting service providers (servers, data storage, analytics, email services);

  • Marketing or advertising partners (with your consent or on an anonymized basis);

  • Legal or law enforcement authorities (if required by law or court order);

  • Organizations acting on behalf of the Service (e.g., customer support providers).

When transferring data to third parties, we ensure an adequate level of protection (contractual obligations, technical and organizational measures).

7. Data Storage and Retention Period

We retain your personal data for as long as necessary to fulfill the purposes stated in this Policy or to comply with legal requirements.

Data that are no longer needed will be deleted or anonymized.

If you request deletion (unless legal grounds require retention), we will comply except where law prohibits it.

8. Data Security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, damage, or disclosure.
Access to personal data is restricted to staff who need it, and security instructions are in place as required.

9. Use of Cookies and Similar Technologies

We use cookies and similar technologies (localStorage, pixels, etc.) for:

  • generating statistics and analytics;

  • website functionality (saving settings, sessions, etc.);

  • marketing purposes (with consent, where required).

You can configure your browser to block or notify you of cookies or delete them.
However, this may affect the functionality of the website.

10. User Rights

You have the right to:

  • Know whether your personal data is being processed and access it;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of data (where not prohibited by law or contractual obligations);

  • Restrict or object to processing (on legitimate grounds);

  • Withdraw consent at any time, if processing is based on consent;

  • File a complaint with the competent data protection authority.

To exercise these rights, please contact us using the details in the Contact Information section.

11. Changes to the Policy

We may update this Policy from time to time (for example, due to legal changes or service updates).

We will inform you of significant changes (e.g., via email or on-site notifications).

The new version takes effect upon publication, unless otherwise stated.

12. Contact Information

If you have any questions, requests, or complaints regarding the processing of your personal data, please contact us:

Email: info@mydecorator.space

Phone: +380958267270, +380968168404

We appreciate your trust and are committed to ensuring the reliable protection of your personal data.